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A polarity-based strategy for ranking social media reviews
Last modified: 2017-05-09
Abstract
The Opinion Mining methods are widely used to analyse and classify the
choices, preferences and behaviours of consumers through the opinions gathered on theWeb. On social media like TripAdvisor such opinions are usually expressed with a score and a short text. This paper proposes a strategy for ranking reviews using a scale based jointly on the rating and on the text of the reviews.