Open Conference Systems, ITACOSM 2019 - Survey and Data Science

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Response burden and data quality in business surveys: the experience of Banca d'Italia
Marco Bottone, Lucia Modugno, Andrea Neri

Building: Learning Center Morgagni
Room: Aula 209
Date: 2019-06-06 03:30 PM – 04:40 PM
Last modified: 2019-05-23


In this paper we analyze the dynamics of response burden in the main business surveys conducted by Banca d’Italia and we investigate its relationship with some data quality indicators. We find evidence of a significant increase in actual burden over time which has contributed to amplifying the perceived burden. Our results also show a clear link between a respondent’s perceived effort and the probability of not answering some important questions (such as those relating to expectations of future investments and turnover) or of dropping out of the survey. Further, we find that firms reporting a high perceived burden tend to provide inaccurate answers to quantitative questions and to choose the first plausible response when confronted with complex questions.

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